Natalie Sargeant has a zest for life, or should we say 'life insurance'. As Integrity Life's head of customer experience she’s been instrumental in delivering a better CX, as well as developing the firm's newly-launched tech platform for the retail market. Motivated by her personal experience with life insurance claims, she views the world through the customer lens and, for this reason and many more, has been nominated by Integrity Life as one of the industry's Unsung Heroes. (She's also danced with Mick Jagger! At Industry Moves we think that deserves an award of its own.)

Our childhood experiences - the places we grow up, the people in our lives, the things we do - undoubtedly influence who we become. At Industry Moves, through our series of Q&As, we have loved getting to know the personalities of the high achieving women in finance, and found their reflections on their formative years a particular highlight. In this feature article, we bring together these women and the unique experiences of their childhood.