NAB FP appoints Head of Client Experience & Advice Development

NAB Financial Planning (NAB FP) has announced the appointment of Gary Wood as head of client experience & advice development, effective April 2017.

In this role, Wood will be responsible for overseeing the delivery of NAB FP's client experience and its ongoing service proposition and execution of adviser development and capability programs.

He joins from ipac, where he was most recently head of client services. Prior to that he spent five years as head of business operations at AMP Horizons.

Commenting on Wood's appointment, NAB FP general manager, Tim Steele, said: "We are delighted to welcome Gary to NAB FP in a newly-created leadership position focusing on improving the client experience and supporting our advisers to grow and develop in their careers. Gary is a proven leader who has a deep understanding of the advice profession and a passion for education."

NAB FP announced another new hire, with Andrew Gregory also set to join in April 2017 as general manager, Victoria/Tasmania.