Mercer appoints new lead for Administration Services business

Mercer has announced the appointment of Craig Rice to lead its Administration Services business, formerly known as Pillar Administration, effective July 2019.

Rice, who has more than 20 years' senior leadership experience, joins Mercer from patient finance provider MiFund, where he was head of operations. Before this, he was the executive general manager of client services at Superpartners.

Chris Stevens, Mercer's commercial operations leader, said of Rice's appointment: "With Craig at the helm, drawing on his experience in high-volume, fast-paced and highly regulated customer focused environments, we have every confidence that Mercer Administration Services will go from strength to strength."

Rice added that he was "delighted to be working with the team at Mercer to further grow Administration Services and reinforce its position as an industry leader."

The business was previously under the leadership of Jo-Anne Bloch for two years, who, in her current role as head of industry and public sector funds, will continue to lead the client service teams.