2016 Women In Super scholarship winner: Q&A with UniSuper's Jade Khao

As the deadline draws close for applications to the 2017 Women in Super (WIS) Scholarship program, we speak to one of last year's winners, UniSuper's Jade Khao, about her experiences over the last 12 months. She tells us about her involvement in the UNSW Business school leadership program, shares what she has gained from being a WIS member and speaks about her motivation to join the NSW State Emergency Service

JADE KHAO

As the deadline draws close for applications to the 2017 Women in Super (WIS) Scholarship program, we speak to one of last year's winners, UniSuper's Jade Khao, about her experiences over the last 12 months. She tells us about her involvement in the UNSW Business school leadership program, shares what she has gained from being a WIS member and speaks about her motivation to join the NSW State Emergency Service

As one of the 2016 winners of the NSW WIS scholarship you were given the opportunity to complete a short leadership course with the UNSW Business School.Which course did you choose and why did you make this choice?

I chose the Lean for Leaders course because I wanted to learn more about change management and how to effectively implement change in an organisation.

What was the greatest benefit that you received from completing this course?

One of the greatest benefits was looking at how processes interact within an organisation and how change is received by the staff of an organisation. It was also interesting to learn about how to motivate and obtain general consensus around the implementation of change within an organisation. I learnt how to involve existing members of staff, helping them to own the changes that are happening around them, which makes the process much more practical and relevant for them.

Is this skill set something that you've been able to implement into your role with Unisuper?

I've definitely been able to have some insight into how things work and I've been able to see our current organisational processes in a different light. With the information that I learnt from the Lean for Leaders course I was able to say, "Oh, that's why this is happening" or "that's why they're doing it this way." This allowed me to have a different perspective that extended beyond the idea that the organisation was just making more unnecessary changes. It has most definitely broadened my knowledge of this area of change management.

Other than receiving your scholarship, what benefits have you received from being a member of Women In Super and would you encourage other women to join?

I would definitely encourage other women to join because they run a lot of really good sessions that help with personal growth, career growth and leadership capabilities. Personally, I've benefited from being a member because I think I've grown a lot as a result of attending various education seminars.

Throughout your career you've worked for some major organisations including Mercer, Commonwealth Bank and now, UniSuper. Do you think that there are effective systems in place to support the career development of women in these institutions?

I felt these organisations had training, education and career development programs that one could utilise irrespective of gender some of which I have benefited from. Specifically for women, Commonwealth Bank had a great maternity program to assist women to navigate the issues around leaving the workforce and subsequently returning to the workforce and the things they could do to get their career back on track whilst achieving work life balance. UniSuper ran a 6 month 'women mentoring women' program, enabling greater networking opportunities with senior women staff and opportunities to discuss career development goals. After the 6 months, the mentoring program broadened to the wider company and I continued to participate as a mentor.

This week we celebrated International Women's Day. On this note, can you name a female that has had a great influence on your life/career so far?

I'd definitely have to say my Mum. She has had a huge impact on both my career and my life. Every time a major decision needs to be made in my life, be it career orientated or personal, she's one of the top people that I turn to. She's had many years of experience running her own business and the entrepreneurship and business savvy that she brings to her life is something that I draw upon when I'm trying to make a decision.

You're a NSW Volunteer for the State Emergency Service, what initially attracted you to a position such as this?

I wanted to look at giving back to the community in some way and I wanted to do more than just contribute financially, I wanted to contribute my effort, skill and labour. The SES were looking for some volunteers and I've always admired their courage and the work that that do - particularly in times of natural disasters. It was also a great way to meet like minded people. It was a really good experience!

What has been the best piece of advice that you have received?

My very successful aunt once sent this to me and has stuck with me since: "Face your challenges head on knowing that these will make you emerge stronger and better than you were. We can use the storms of life to rise to greater heights. Achievers are not afraid to rise to greater heights. Achievers are not afraid of challenges, rather they relish them and use them profitably."

What was your very first job?

Back in high school, I worked in a video rental store earning $6 p/h. Yes, VHS cassettes, if you were wondering.

Is there a particular charity or cause that you support?

I am sponsoring 2 children from underdeveloped countries through Plan International to provide them with the resources for clean water and living and education. Having children of my own, I particularly feel the responsibility to ensure our next generation have a better future.

How can you find out more about the Women In Super scholarship program?

Head to the Women In Super website to find out more about the program. Applications must be submitted by 5pm Friday 7 April 2017. If you have any questions about the application process or selection criteria email<ahref="mailto:[email protected]">[email protected] or call 03 8677 3827.