CommInsure digital claims service
CommInsure has launched a digital claims service for its group life and super fund partners.
The service allows members of a super fund to initiate and follow their life insurance claims from the initial application to the conclusion of the claims process.
“We listened closely to fund members during the design and development, and we tested each prototype with members," CommInsure’s head of life product pricing and strategy, Frank Crapis, said.
“The result is a user-friendly digital claims facility that guides members through lodging a claim, and then shows them exactly where they are in their claim journey.”