Westpac consumer chief departs; search on for replacement

Westpac's David Lindberg, chief executive for the group's consumer offering, will leave the organisation to take a new role with Natwest/RBS in the UK.

In announcing the departures, Westpac group chief executive Peter King reflected on Lindberg's contributions to improving customer satisfaction and digital experience during his time with the organisation.

Of his new role, Lindberg said, "I'm honoured to have the opportunity to serve with an incredible team at one of the most well respected financial institutions in the United Kingdom."

Lindberg reflected fondly on his time with Westpac. "I would like to express my deepest gratitude to Westpac and to the very special, talented, and hard working colleagues I have worked with for 8 years. A great institution, with an incredibly important role to play in helping Australia, particularly now.

"I would also like to express my highest gratitude and respect for the colleagues I have worked with on the front line of the bank - business bankers, retail front line, contact centre and operations staff - you have difficult jobs, are the face of Westpac and, in big and small ways, make a difference in the lives of millions of Australians - I have learned from you and been proud to work with you."

Lindberg joined Westpac more than seven years ago as chief product and digital officer. He became the chief executive of the commercial and business bank in 2015. He was the executive general manager for payments at CBA from 2010-2013 and managing director of marketing and strategy at ANZ from 2008-2010.

Westpac is conducting an international search for a new chief executive for consumer banking.