TAL realigns its focus, splits responsibilities for chief commercial officer

Life insurance specialist TAL has realigned its business to reflect changes to Australia's life insurance market, including creating two distinct business lines: Individual Life and Group Life and investments.

Andrew Howard, who joined the insurer as chief commercial officer late last year from REST, has had his title changed to chief commercial officer - group life and investments. He will look after the organisation's group life, investments, health services, and retirement markets.

Tim Thorne, who was previously chief distribution officer, is now chief commercial officer looking after individual life.

TAL CEO and MD, Brett Clark, said that the new structure will help set the business up for ongoing success. "It's important that our leadership structure reflects our ongoing commitment to our customers, partners and community, and the importance we place on each of the markets in which we operate."

The changes will give the organisation new flexibility to react to customer needs, something Clark is excited about. "Executive Leadership roles with an end-to-end focus on customer and partner outcomes in those respective channels, will enable us to realise greater agility in a rapidly changing landscape and allow for more effective and efficient management of our relationships with our customers and partners."