Penny Coates appointed Chief Customer Service & Operations Officer at TAL

PENNY COATES
TAL Limited - Chief Customer Svc & Operations Officer
APPOINTMENT
TAL Limited
TAL LIMITED
Date: July 2013
Position: Chief Customer Svc & Operations Officer

Life insurance group TAL has announced the internal appointment of Penny Coates to head a new business unit designed to focus further on the company's customer orientation. Coates, who returns from an overseas sabbatical will now take on the role of chief customer service and operations officer.